No one enjoys having to take their vehicle in for repairs or maintenance. Because of rampant price-gouging and unexpected add-ons, auto repair services have developed an unfavorable reputation among many vehicle owners. However, it isn’t fair to punish the majority of auto shops for the shady business practices of a few bad apples. Finding a customer-friendly repair service doesn’t have to be an uphill battle — provided, of course, you know exactly what to look for.
Lack of timeliness is one of the main complaints people level against auto shops. In many cases, shops fail to complete repairs in the time initially quoted, thus putting clients at a tremendous disadvantage. Suffice it to say, being without a vehicle for long periods can be incredibly inconvenient for most busy adults. With this in mind, look for an auto shop with a reputation for delivering on its promises, like Texas CARS, LLC’s Addison auto center.
The primary reason people disparage auto shops is price-gouging. Many shops have no qualms about diverging from their initial quotes and sticking surprise charges onto the final bills. Conversely, our Addison auto center prides itself on offering consistently fair prices and going to great lengths to stick to initial quotes.
When taking their vehicles in for repairs, many people feel as if they’re being talked down to by mechanics. Not wishing to be “put in their place,” some of these clients avoid asking questions for fear of receiving rude or condescending responses. By contrast, the friendly professionals at Texas CARS, LLC are always happy to answer any queries you may have in a detailed and personable manner.
Repairs and maintenance are an unavoidable part of vehicle ownership. However, this doesn’t mean you have to resign yourself to being taken advantage of every time your car needs some work done. To ensure that you have a pleasant experience the next time you take your car in, limit your choices to shops that possess the traits discussed above and schedule an appointment online with us today.